ITIL (Information Technology Infrastructure Library) is a domain that covers all IT service management best practices. Edoxi’s ITIL certification course in Muscat is designed to equip professionals with the knowledge and skills needed to improve IT service delivery and align it with business objectives.
In this course, participants will learn about various ITIL concepts and processes, such as service strategy, service design, service transition, service operation, and continual service improvement. They will also gain insights into the importance of service management, service lifecycle, and key principles of ITIL. Additionally, the course covers topics like incident management, problem management, change management, and service level management.
Choose the best training options to suit your needs
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Live Virtual Training |
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Customized Corporate Training
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Classroom Training |
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Here is the list of other major locations where Edoxi offers ITIL Certification Course
ITIL Training in Dubai | ITIL Training in Sharjah | ITIL Training in Qatar